Senior principals, not a research desk.

Ken Arakelian is an independent product executive specializing in AI-first SaaS and enterprise customer engagement. He began his career leading contact center engineering at Merrill Lynch, then spent 12 years at Nuance Communications building voice AI and NLP platforms handling hundreds of millions of customer interactions — including Automation Assist, a hybrid AI-human system that presaged today's agent copilots.

As SVP and Chief Product Officer at ENACOMM, he led conversational AI and payments products for neobanks and community financial institutions. Most recently at Verint, he owned a $90M ARR real-time AI and quality portfolio. He holds a BS in Computer Engineering from Stevens Institute of Technology.

Joseph Brown is a results-driven technology executive with extensive experience building and leading high-growth SaaS organizations. He specializes in strategy, business growth, sales, and product leadership, with a proven track record of driving revenue, market expansion, and customer success.

Mike Kirk was most recently Senior Vice President of Financial Services at an AI-first fintech company delivering intelligent automation solutions for community banks and credit unions. A recognized thought leader in the financial technology industry, Mike brings more than 30 years of success in sales, business development, strategic partnerships, and executive leadership.

Mike has played a pivotal role in establishing and expanding strategic partnerships within the banking and credit union space, including securing key industry alliances that helped drive long-term growth and innovation. Throughout his career, he has helped financial institutions embrace emerging technologies that improve operational efficiency, customer engagement, and digital transformation initiatives.

Known for his collaborative leadership style and deep industry relationships, Mike has been instrumental in driving growth initiatives, partner development, and long-term client success across the fintech ecosystem.

Roger Nunn has built his career introducing and developing innovative technologies and leading high-tech marketing and sales teams, with a long focus on technology-driven change in the marketplace. In his most recent role in the global customer service industry, he led the corporate development and implementation of the AI go-to-market strategy for a multi-billion-dollar enterprise.

For the past ten years, as a featured speaker and presenter, Roger has worked with CEOs, professionals, business owners, and senior executives to identify the future impacts of externally driven change — and the need to pivot both leadership strategy and market positioning in order to respond to it and to leverage it. In confidential and non-competitive settings, he has advised leaders and connected them with board-level groups, driving consensus and accountability through group discussion and individual coaching.

Roger frequently assembles teams of market and technology experts to guide organizations through periods of significant change. In his community, he has served as president of his local preservation society, restoring historically significant gold rush-era Chinese heritage buildings and artifacts.